Help Center Software
Put the power of knowledge in the hands of your customers

With Mayday Selfcare, create and manage a personalized and intelligent FAQ that reduces the contact rate and increases customer satisfaction tenfold.
The ultimate Knowledge Base Software
Streamlined solutions for seamless customer relations
Unlock the power of up-to-date knowledge, intelligently distributed through your omnichannel Knowledge Base Software.
100% customizable customer portal
Create an FAQ that is representative of your image and in which you can customize your logo, colors, font and even add custom code.
Analytics
Thanks to your dashboard tracking, identify the most performing or obsolete content of your selfcare software to make impactful decisions.
Intelligent experience
The AI-enhanced search engine understands the issue the customer is facing and offers the most appropriate piece of knowledge.
Mayday - at your service
Our dedicated knowledge managers will help you customize your knowledge base.
The numbers speak for themselves
24% faster ticket resolution
Customer support agents have instant access to relevant knowledge.
48% reduction in training time
Onboard new customer support agents in half the time.
18% CSAT improvement
Improve your first contact resolution rate and boost customer satisfaction.