Help Center Software

Put the power of knowledge in the hands of your customers

selfcare software
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With Mayday Selfcare, create and manage a personalized and intelligent FAQ that reduces the contact rate and increases customer satisfaction tenfold.

selfcare software

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The ultimate Knowledge Base Software

tested and approuved by over 30,000 customer specialists

Streamlined solutions for seamless customer relations

Unlock the power of up-to-date knowledge, intelligently distributed through your omnichannel Knowledge Base Software.

1

100% customizable customer portal

Create an FAQ that is representative of your image and in which you can customize your logo, colors, font and even add custom code.

2

Analytics

Thanks to your dashboard tracking, identify the most performing or obsolete content of your selfcare software to make impactful decisions.

3

Intelligent experience

The AI-enhanced search engine understands the issue the customer is facing and offers the most appropriate piece of knowledge.

Mayday - at your service

Our dedicated knowledge managers will help you customize your knowledge base.

The numbers speak for themselves

24% faster ticket resolution

Customer support agents have instant access to relevant knowledge.

48% reduction in training time

Onboard new customer support agents in half the time.

18% CSAT improvement

Improve your first contact resolution rate and boost customer satisfaction.

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