Help Center Software

Put the power of knowledge in the hands of your customers

Portrait of

With Mayday Selfcare, create and manage a personalized and intelligent FAQ that reduces the contact rate and increases customer satisfaction tenfold.

@

Illustration of Help Center Software

No items found.

The ultimate Knowledge Base Software

tested and approuved by over 30,000 customer specialists

Streamlined solutions for seamless customer relations

Unlock the power of up-to-date knowledge, intelligently distributed through your omnichannel Knowledge Base Software.

1

100% customizable customer portal

Create an FAQ that is representative of your image and in which you can customize your logo, colors, font and even add custom code.

2

Analytics

Thanks to your dashboard tracking, identify the most performing or obsolete content of your selfcare software to make impactful decisions.

3

Intelligent experience

The AI-enhanced search engine understands the issue the customer is facing and offers the most appropriate piece of knowledge.

Mayday - at your service

Our dedicated knowledge managers will help you customize your knowledge base.

The numbers speak for themselves

24% faster ticket resolution

Customer support agents have instant access to relevant knowledge.

48% reduction in training time

Onboard new customer support agents in half the time.

18% CSAT improvement

Improve your first contact resolution rate and boost customer satisfaction.

No items found.