Mayday unlocks the power of knowledge in companies

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Our mission

We believe in the power of knowledge

Knowledge is the state of mind of one who knows and discerns. In society as in the organization, knowledge evokes the ultimate and accepted truth about things. Knowledge thus guides and liberates each person in what he or she must accomplish.

Mayday's mission is to allow companies to capitalize on their knowledge and make it a real asset. To do this, we provide companies with a platform to centralize, share and manage knowledge.

We believe that customer relations should be human, efficient and source of happiness

Customer relations has been, is and will remain the cornerstone of the business. Whether before, during or after the purchase, it is the guarantee of both customer satisfaction and loyalty.

Over the years, successive technological evolutions and the multiplication of channels have made customer relations more complex, gradually turning them into a real science, if not an art.

Too often associated with slowness or frustration, Mayday's mission is to breathe new life into customer relations. To do this, we make all knowledge accessible and usable by everyone, everywhere and all the time. We are at the service of customer services and the purpose of this role is to pursue a human, effective, and happiness-inducing customer support service.<br>

Our values


We draw inspiration from the best. We stimulate our creativity. We collaborate across teams. We promote a feedback culture.



We are entrepreneurs. We don't rest on our laurels. We give our best in everything we do. We want to become the reference knowledge management platform.

Go beyond


We take care of our employees. We celebrate success as a team. We don't miss an opportunity to get together.



Our customers are at the heart of everything we create. We interact with them on a daily basis. We measure our success through their prism.

Delight the customer

The team

The employees are passionate, committed and talented... and above all, they are true foodies !

Portrait of Agathe Girault
Portrait of Alexandre Brajeux
Portrait of Benjamin Karila
Portrait of Benoît Jacquemot
Portrait of Celia Esteve
Portrait of Damien Popote
Portrait of David Benayoun
Portrait of Hanna Savarin
Portrait of Henri Gerardin
Portrait of Hugo Martinez
Portrait of Hugo Ramadier
Portrait of Lorena Laporte de Melo
Portrait of Lucas Bouvy
Portrait of Nathan Benattar
Portrait of Quentin Juarez
Portrait of Reynald Lechapt
Portrait of Sarah Poirot
Portrait of Solène Nassif
Portrait of Sévrain Chea
Portrait of Thomas Ducoulombier
Portrait of Titouan Wtt
Portrait of Victor Benichoux

The founders

Portrait of Damien Popote

Damien Popote

CEO & Co-founder
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Portrait of Hugo Martinez

Hugo Martinez

CTO & Co-founder
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Portrait of Benjamin Karila

Benjamin Karila

CPO & Co-founder
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Our history

Mayday redefines customer relationship by making it more efficient and more human with the 1st intelligent knowledge base that boosts customer services.

Its mission ? To solve the historical problem of long waits and wrong answers when contacting a customer service, by making knowledge instantly accessible to advisors or customers alike.

In a multi-sector market with no competition, Mayday's clients already include many large enterprises and scale-ups such as Fnac-Darty, BNP, La Poste, Rakuten, Doctolib, Qonto, Vestiaire Collective and many others. Following its first round of funding of $3M, the Mayday team continues to expand to support its hyper-growth.

Creation of Mayday

January 2020

Launch of Mayday as a product

May 2020

Seed fundraising of 2.5 million euros

June 2021

5,000 Mayday users

December 2021

30,000 Mayday users and a team of 25 talents

December 2022

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