Empowering organizations with the power of knowledge
At Mayday, we firmly believe that knowledge is the bedrock of success. In business and in life, informed decisions and empowered actions are driven by the expertise and insights gained through knowledge. Our aim is to equip companies and individuals with the tools they need to accomplish their goals. We are committed to fostering collective wisdom that guides, liberates, and propels progress.
Our mission is to help businesses harness the full potential of their knowledge. Through our intuitive platform, we facilitate the centralization, sharing, and management of information, transforming knowledge into a valuable, actionable asset.
Elevating customer experience through personalized service
Customer relationships are the heart of any successful business, built on trust and commitment throughout every interaction. We understand that customer service is both an art and a science, especially in the digital age where various channels add complexity to the equation.
At Mayday, we strive to revolutionize customer service for the better. Our platform ensures that knowledge is readily available at all times, empowering agents to provide personalized and efficient service that delivers exceptional experiences. By making knowledge accessible anytime, anywhere, we enhance customer satisfaction and loyalty.
We draw inspiration from the best, fostering creativity and collaboration among teams. Embracing a culture of feedback, we continuously strive for improvement.
We are true entrepreneurs, constantly pushing boundaries and never settling for mediocrity. Our dedication to excellence drives us to be the ultimate knowledge management platform.
Taking care of our people is paramount. We celebrate success as a united team, seizing every opportunity to come together and support one another.
Our clients are our priority, and their satisfaction guides our every move. Engaging with them daily, we measure our success through their perspective.
Delighting our Customers
The Mayday Team
Your Knowledge Management allies - committed, talented, and passionate!
Mayday: Revolutionizing customer relationships for efficiency and empathy.
At Mayday, we've pioneered an intelligent Knowledge Base Software that empowers customer service teams. Our mission is clear: eliminate long wait times and incorrect answers, making knowledge instantly accessible for agents and customers alike.
In an untapped, multi-sector market, Mayday has already earned the trust of leading enterprise and scale-up clients such as Fnac-Darty, BNP, La Poste, Rakuten, Doctolib, Qonto, Vestiaire Collective, and more. With $3 million raised in initial funding, our passionate team is rapidly expanding to realize our ambitious vision. Join us on this incredible journey!
Creation of Mayday
Launch of Mayday as a product
Seed fundraising of 2.5 million euros
5,000 Mayday users
30,000 Mayday users and a team of 25 talents
Envision the impact you could make by our side.