All the features to unlock the power of knowledge

Create your interactive content. Manage the lifecycle of your knowledge. Track the activity of your agents and customers. Alert them when you have updates. All this from a single platform, you guessed it: Mayday!

CentralizeHarmonizeDistributeManage

1

Centralize

Gather business knowledge in one place and make Mayday the single source of truth for your employees

Import your historical knowledge
Drive, Sharepoint, Wiki, intranet... Automatically import your existing content into your Mayday database.
Merge your internal and external knowledge bases for centralized management
Depending on the complexity of the problem, the customer can either ask the advisor who will query his internal database, either find the answer in the FAQ, content capsules or through integrated tools, such as chatbots.
Manage access to your knowledge base
Administrator, editor, consultant... Define roles and permissions in a granular way to regulate the access perimeters to the knowledge base.

2

Harmonize

Make sure your content is up to date and easy to read, so that advisors can use it easily and your brand image remains consistent.

3

Spread the word

Offer the right knowledge at the right time and in the right place for your users, whether they are advisors or customers.

4

Manage

Stay in control and maintain a reliable, relevant knowledge base for your teams and customers.

More than a product, a service

Experienced knowledges managers dedicated to your success.

Training

The team defines your goals with you and the implementation plan for your database, conducts training sessions for administrators and helps you import your content.

Customer Success

Monthly reviews, internal surveys, custom roadmap... Your project is monitored by our knowledge managers, who make sure you reach your goals!

Help Center

You benefit from technical support on the solution as well as more than 75 articles in our FAQ to answer your questions and to help you to improve your skills.